Lincon Manufacturing Sdn Bhd (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us. Our registered office is located at Lot 612, Jalan Perak, Kawasan Perindustrian, 42500 Telok Panglima Garang, Selangor Darul Ehsan, Malaysia.

1. Information We Collect

• Contact Information: Name, email address, phone number, or other details you provide through contact forms, inquiries, or newsletter sign-ups.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent, collected via cookies or analytics tools.
• Business Information: Details provided during business inquiries, such as company name or job title, for B2B interactions.

2. How We Use Your Information

• To respond to your inquiries or provide customer support.
• To send marketing communications, such as newsletters, if you have opted in.
• To improve our website’s functionality and user experience through analytics.
• To comply with legal obligations, such as record-keeping or responding to regulatory requests.
• To manage business relationships with customers or partners in our export markets (e.g., Canada, USA, Europe).

3. Legal Basis for Processing

• Consent: For marketing communications or non-essential cookies, where you have given explicit consent.
• Contract: To fulfill business agreements or respond to inquiries.
• Legitimate Interests: For website analytics or improving our services, provided it does not override your rights.
• Legal Obligation: To comply with applicable laws, such as Malaysia’s PDPA, GDPR (for EU residents), or CCPA (for California residents).

4. Sharing Your Information

• Service Providers: Third-party providers (e.g., website hosting, analytics, or email services) who process data on our behalf under strict confidentiality agreements.
• Business Partners: For fulfilling business transactions, such as distributors in Canada, USA, or Europe, with your consent or as necessary.
• Legal Authorities: If required by law or to protect our rights.

We do not sell your personal information to third parties.

5. International Data Transfers

As a Malaysia-based company with export markets in Canada, USA, and Europe, we may transfer your data to these regions. We ensure appropriate safeguards, such as Standard Contractual Clauses, to protect your data in compliance with GDPR and other regulations.

6. Data Security

We implement technical and organizational measures to protect your data, such as encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your data, subject to legal obligations.
• Restriction: Request restriction of data processing in certain cases.
• Objection: Object to processing based on legitimate interests or for marketing.
• Data Portability: Request your data in a structured, machine-readable format.
• Withdraw Consent: Withdraw consent at any time, without affecting prior processing.

To exercise these rights, contact us at contact@lincon.my

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. For example, contact form data may be kept for 2 years, while analytics data may be anonymized or deleted sooner.

9. Cookies

Our website uses cookies to enhance user experience and analyze traffic. Please see our Cookies Policy for details.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date.

12. Contact Us

Lincon Manufacturing Sdn Bhd
Lot 612, Jalan Perak, Kawasan Perindustrian,
42500 Telok Panglima Garang, Selangor Darul Ehsan, Malaysia
Email: contact@lincon.my
Telephone: +603-3122 2033
Fax: +603-3122 2023

Effective Date: May 28, 2025